Handle Claims Faster, With Accuracy and Control

Bernoly connects automation, AI, and human oversight in one transparent workflow that simplifies claims handling from intake to settlement.

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Challenge

Claims are often complex, and costly to manage.
Manual triage, data inconsistencies, and multiple disconnected systems create delays and increase the risk of human error.
For many insurers, improving claims efficiency is the fastest path to customer trust, but it requires transparency and compliance, not just speed.

Bernoly’s Approach

Bernoly modernizes claims handling by orchestrating every stage of the process in one governed environment.
Automation manages routine tasks like triage, document validation, and routing.
AI agents assist by detecting anomalies or incomplete files, while human adjusters review exceptions through a unified, auditable interface.
This balance between automation and human control reduces workload, improves accuracy, and ensures full compliance, without replacing existing systems.

Automated Triage and Routing

Validates data and applies underwriting rules instantly for faster turnaround.

AI-Assisted Anomaly Detection

Detects anomalies or incomplete inputs before submission.

Human-in-the-Loop Oversight

Pulls validated data from policy, claims, and customer records for a 360-degree risk view.

Transparent Audit Trail

Underwriters can adjust decisions or override rules with a complete audit trail.

Benefits and Outcomes

30% faster average claim resolution time

Lower operational and rework costs

Higher broker and agent collaboration efficiency

Complete transparency for regulators and management

Fewer data inconsistencies and missing documentation

See How Bernoly Simplifies Claims Operations

See how automation and human oversight come together in one transparent workflow.

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