Transform insurance workflows
with AI that works

From distribution and claims to underwriting and actuarial, making insurance more profitable

Bernoly across the insurance value chain

Human–AI collaboration for internal workflows and customer interactions.

Sales & Onboarding

Connect lead capture, underwriting, and policy issuance in one continuous flow, from data collection to quote.

Claims

Orchestrate claims from first notice to settlement. AI supports triage and fraud signals and humans make the decisions.

Underwriting

Clear, fast underwriting decisions are driven by utilizing AI scoring and real time data analysis to enhance the overall risk assessment process.

Customer Service

Customer service agents are empowered to deliver seamless continuity because AI instantly retains and surfaces all relevant conversation context.

Analytics  

Unified data for pricing, performance, and reporting. Predictive where it matters.

Policy Administration

Configure rules once. Apply them consistently across the policy lifecycle.

Sales & Onboarding

Connect lead capture, underwriting, and policy issuance in one continuous flow, from data collection to quote.

Claims

Orchestrate claims from first notice to settlement. AI handles triage and fraud signals and humans make the decisions.

Underwriting

Clear, fast underwriting decisions are driven by utilizing AI scoring and real time data analysis to enhance the overall risk assessment process.

Customer Service

Customer service agents are empowered to deliver seamless continuity because AI instantly retains and surfaces all relevant conversation context.

Analytics

Unified data for pricing, performance, and reporting. Predictive where it matters.

Policy Administration

Configure rules once. Apply them consistently across the policy lifecycle.

Who is it for?

Bernoly is built for insurance organisations that want to operate better, not just talk about innovation.For teams modernising core workflows while keeping control, compliance, and judgment intact.

Insurers

Reduce operational drag across underwriting, claims, and servicing. Improve loss ratios through better decisions, not louder automation.

MGAs & TPAs

Run specialised programs with workflows and shared context. Scale operations without adding complexity.

Brokers

Deliver consistent customer journeys from quote to service. Spend less time on admin, more time advising clients.

Reinsurers

Support underwriting and actuarial teams with connected data and explainable decision flows.

Where AI Automation Meets Intelligence

Bernoly connects customer journeys, internal operations, and data into one system. Each module works together to remove silos and support better decisions across the insurance value chain.

Experience Flow

Design and control customer and internal journeys end to end.
Use rules for simple steps, AI for complex decisions, and humans where judgment matters.

Human - AI Collaboration

Let teams work with AI agents, not around them. Humans stay accountable. AI supports tasks across the full workflow lifecycle.

Analytics Flow

Real time insight across underwriting, claims, and customers, built directly into personalised workflows.

Data Atlas

One organised view of all insurance data, structured and unstructured.Full context, lineage, and connectivity. Ready for people and AI to use.

From Innovation to Results

Where intelligent automation drives measurable ROI and lasting growth

30–40%

Less manual work across underwriting, policy, and service.

Up to 35%

Fewer data errors through connected data flows.

Up to 15 BPS

Lower claim ratios with transparent models.

Up to 20%

Higher retention from consistent customer journeys.

Getting started with Bernoly is simple

A clear, collaborative process to see if we’re the right fit  and start delivering results fast.

Book a short conversation

A 15-minute discovery chat to understand your goals and challenges, and see if Bernoly can help.

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Personalized 1-hour demo

We’ll walk you through Bernoly’s platform and show how Bernoly can support your business.

Decision

Use Bernoly technology

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Curious how it works? Let’s show you what’s possible
Book a Demo