Seamless Human–AI Collaboration Optimizing Every Insurance Journey
Orchestrate insurance workflows for your staff and customers.
AI-Native Platform Modernizing Every Function
A modular insurance operating platform that can transform single workflows or your entire core system.
Increase conversions by embedding AI into the customer experience across preferred channels from lead capture to seamless onboarding.
Modernize or replace your policy administration core with a modular, core-less architecture powered by Bernoly as the orchestration engine.
Reduce cycle time and leakage by orchestrating claims from FNOL to settlement combining automated triage, fraud signals, and controlled escalation.
Accelerate risk assessment with AI-driven scoring and real-time data enrichment for faster, more precise decisions.
Resolve inquiries faster and deliver personalised experiences through a purpose-built AI–human orchestration model embedded directly into service workflows.
Turn operational data into trusted strategic insight through granular data lineage, full traceability, and embedded quality governance.
Built for AI-driven insurance organisations
Bernoly is built for forward-thinking insurance organisations ready to operationalize AI-to drive operational excellence, scalable growth, and personalised experiences at speed.
Insurers
Get ahead of the competition with a cloud-native, AI-native platform built to scale - from focused regional players to global multi-national carriers.
MGAs
Launch, adapt, operate and grow with operations and customer experiences differentiated by AI.
Brokers
Deliver faster servicing, deeply personalised client experiences, and recommendations through AI agents that collaborate dynamically with your teams.
Reinsurers
Improve data integrity, transparency, and expense efficiency across the portfolio with a modern operating model built on human–AI collaboration.
Bernoly Platform
Run faster, smarter, and more accountable insurance operations with AI agents working alongside your team to maintain oversight at every step.
Experience Flow
Design and automate any internal or external workflow, combining AI agents with governed human-in-the-loop decisioning.
Human-AI Interactions
Create collaborative AI agents that execute workflows, identify critical decisions, and enforce structured human review and approval.
Data Atlas
Automatically collect and organize all your data across the workflows into a centralized system for easier access and use.
From innovation to results
Where intelligent automation drives measurable ROI and lasting growth.
30–40%
less manual work across underwriting, policy management, and customer service.
Up to 35%
fewer data errors through connected data flows.
Up to 15 BPS
lower claim ratios with transparent models.
Up to 20%
higher retention from personalised customer journeys.
AI in Insurance: Insights
Getting started with Bernoly
Moving to an AI-driven insurance operation is a structured, collaborative journey. We don’t just deliver the technology-our industry experts work alongside your team at every stage.
Book a Demo
In a 20-minute conversation, we’ll introduce you to Bernoly’s core capabilities and explore where it can create the most impact for your operations.
See your use cases come to life
After discussing your insurance operations and objectives, we’ll demonstrate how Bernoly brings your specific workflows to life, showing how AI, automation, and human oversight could work together across your organisation.
Seamless implementation
Once you’re ready to move forward, our experts work alongside your team to implement and tailor Bernoly to your operations.