Privacy Policy

Last updated June 04, 2025

This Privacy Policy explains how Bernoly ("we," "us," or "our") collects, uses, and shares your personal information when you use our services, including when you:

Visit our website at www.bernoly.com
Engage with us through sales, marketing, or events

If you have any questions or concerns about your privacy, please contact us at admin@bernoly.com. By using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.

Summary of Key Points

Here’s a brief overview of our Privacy Policy. For more details, you can review each section below or read the full Privacy Notice.

What personal information do we process?
We process personal information based on how you use our Services and the choices you make.
Do we process sensitive personal information?
No, we do not process sensitive information such as racial origin, sexual orientation, or religious beliefs.
Do we collect information from third parties?
No, we do not collect personal information from third parties.
How do we use your information?
To provide and improve our Services, communicate with you, ensure security, prevent fraud, and comply with laws. We only process data with a valid legal reason or your consent.
When and with whom do we share your information?
We share information only in specific situations and with authorized parties.
How do we protect your information?
We use organizational and technical measures to protect your data but cannot guarantee absolute security.
What are your privacy rights?
Depending on your location, you may have rights related to your personal data.
How to exercise your rights?
Contact us at admin@bernoly.com to submit requests about your personal data.

For full details, please read the complete Privacy Notice.

What Information Do We Collect?
How Do We Process Your Information?
Legal Bases for Processing Your Personal Information
When and With Whom Do We Share Your Personal Information?
Do We Use Cookies and Other Tracking Technologies?
Do We Offer AI-Based Products?
Is Your Information Transferred Internationally?
How Long Do We Keep Your Information?
How Do We Keep Your Information Safe?
Do We Collect Information from Minors?
What Are Your Privacy Rights?
Controls for Do-Not-Track Features
Do U.S. Residents Have Specific Privacy Rights?
Updates to This Notice
How Can You Contact Us About This Notice?
How Can You Review, Update, or Delete Your Data?

1. What Information Do We Collect?

We collect personal information you voluntarily provide when you interact with our Services, request information, or contact us. This may include:

Names
Phone numbers
Email addresses

We do not process sensitive information. Please ensure your information is accurate and update us if it changes.

2. How Do We Process Your Information?

We process your personal information to:

Provide, improve, and manage our Services
Communicate with you and respond to inquiries
Ensure security and prevent fraud
Comply with legal requirements

We process your data only with a valid legal reason or your consent, which you can withdraw anytime. In some cases, we may process information without consent if allowed by law, such as:

Protecting vital interests (e.g., preventing harm)
Fraud detection and investigations
Business transactions under specific conditions
Insurance claims and identifying injured or deceased persons
Cases of suspected financial abuse

3. What Legal Bases Do We Rely On to Process Your Information?

We only process your personal information when we have a valid legal reason, such as:

Consent: You have given us permission for a specific purpose. You can withdraw consent anytime.
Performance of a Contract: Processing is necessary to fulfill our contract with you or to provide services you requested.
Legal Obligations: We process your information to comply with laws, cooperate with law enforcement, defend legal rights, or comply with court orders.
Vital Interests: When necessary to protect your or someone else’s safety.

If you are in the EU, UK, or Canada, specific laws like GDPR or Canadian privacy laws apply, and we comply with those accordingly. In some exceptional cases, we may process your data without consent for reasons such as investigations, fraud prevention, business transactions, insurance claims, or cases of suspected financial abuse.

4. When and With Whom Do We Share Your Personal Information?
We may share your personal information in specific situations, mainly with:

Vendors and Service Providers: Trusted third parties who help us deliver our services. They are contractually obligated to protect your data and only use it as we instruct.
Business Transfers: In case of mergers, sales, or acquisitions, your information may be shared or transferred as part of the transaction.

5. Do We Use Cookies and Other Tracking Technologies?

Yes, we use cookies and similar tools (like web beacons) to:

Maintain security
Prevent crashes and fix bugs
Save your preferences
Support site functions

We also allow third parties to use tracking for analytics and advertising to tailor ads based on your interests. You can opt out of targeted advertising as explained under “Do United States Residents Have Specific Privacy Rights?”

Example: We use Google Analytics to analyze site usage. You can opt out at Google Analytics Opt-Out.

More details are in our Cookie Notice.

6. Do We Offer Artificial Intelligence-Based Products?

Yes, we offer AI-powered tools and features designed to improve your experience, such as AI automation and bots.

All data processed by these AI products is handled securely, in line with this Privacy Policy and our agreements with third parties, ensuring your data is protected.

7. Is Your Information Transferred Internationally?

We may transfer, store, and process your personal information in countries other than your own, including our servers and third-party providers’ locations. If you’re in the EEA, UK, or Switzerland, these countries may not have the same data protection laws as yours, but we take all necessary steps to safeguard your information according to this Privacy Notice and applicable laws.

8. How Long Do We Keep Your Information?

We keep your personal information only as long as necessary to fulfill the purposes described in this notice, unless longer retention is required by law (e.g., for tax or legal reasons). When we no longer need your information, we delete, anonymize, or securely store it, isolating it from further use until deletion is possible.

9. How Do We Keep Your Information Safe?

We use appropriate technical and organizational measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee against unauthorized access or breaches. Please use our Services in secure environments.

10. Do We Collect Information From Minors?

We do not knowingly collect or market to children under 18 (or the equivalent legal age). By using the Services, you confirm you are at least 18 or have parental consent. If we discover information from minors, we will delete it promptly. If you believe we have collected such data, please contact us.

11. What Are Your Privacy Rights?

Depending on where you live (such as in the US, EEA, UK, Switzerland, or Canada), you have rights over your personal data, including:

Accessing and obtaining a copy of your data
Requesting corrections or deletion
Restricting or objecting to processing
Data portability
Not being subject to automated decision-making without review

You can exercise these rights by contacting us (see "How Can You Contact Us About This Notice?"). If you believe we process your data unlawfully, you can complain to relevant data protection authorities in your region.

You may withdraw consent for data processing at any time, though this won’t affect lawful processing before withdrawal.

For cookies, you can manage them through your browser settings, but disabling cookies may affect site functionality.

For questions about your privacy rights, email us at admin@bernoly.com.

12. Controls for Do-Not-Track Features

Many browsers offer Do-Not-Track (DNT) settings to request no tracking of your browsing. However, there is no industry standard for DNT compliance yet, so we do not currently respond to DNT signals. If standards change, we will update this policy. California law requires this disclosure.

13. Do United States Residents Have Specific Privacy Rights?

In short:
If you live in one of the following states — California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia — you may have specific rights regarding your personal information, including:

Requesting access to your data and how it’s processed
Correcting inaccuracies
Getting copies or deleting your personal information
Withdrawing consent for processing

These rights can be limited in some cases by law.

Categories of Personal Information We Collect

Below is an overview of categories of personal information collected in the past 12 months. Note this is illustrative and doesn’t necessarily reflect what we collect from you personally. For full details, see “What Information Do We Collect?”

A. Identifiers

Name, email, IP address, account name, phone number

B. Personal info under CA Customer Records statute

Name, contact, education, employment, financial info

C. Protected classifications (e.g., gender, age, race)

Gender, ethnicity, marital status

D. Commercial info

Purchase history, payment details

E. Biometric info

Fingerprints, voiceprints

F. Internet/network activity

Browsing history, search, interests, interactions

Yes

G. Geolocation data

Device location

H. Audio, video, sensory info

Images, recordings related to business activities

I. Professional/employment info

Job title, work history, qualifications (if applying)

J. Education info

Student records

K. Inferences from collected info

Profiles based on data

L. Sensitive personal information

Sensitive info as defined by law

Other Personal Information Collection

We may collect additional information when you:

Contact customer support
Participate in surveys or contests
Use our services or inquire about them

We retain category H (audio, video) info as long as you maintain an account.

Sources and Use of Personal Information

Learn about where we get your data and how we use it in the sections “What Information Do We Collect?” and “How Do We Process Your Information?”

Sharing Personal Information

We share personal info with service providers under contracts that protect your data. More details are in “When and With Whom Do We Share Your Personal Information?”

We may use your info internally for research and development — this is not considered selling your information.

Disclosures and Sales in the Past 12 Months

We disclosed some categories of personal information to third parties for business purposes (see above section for third-party categories).
We have not sold or shared personal information for commercial purposes in the past 12 months.

Your Rights Under Certain US State Laws

You may have rights including:

Knowing if and how we process your data
Accessing your personal data
Correcting inaccuracies
Requesting deletion
Obtaining copies of data you shared
Non-discrimination for exercising your rights
Opting out of targeted advertising, sales, or profiling that affects legal rights

Additional rights depending on your state:

Accessing categories of personal data processed (e.g., Minnesota)
Lists of third parties we disclosed data to (e.g., California, Delaware, Maryland)
Reviewing and correcting profiling of your data (Minnesota)
Limiting use/disclosure of sensitive data (California)
Opting out of collection of sensitive data via voice/facial recognition (Florida)

If you want to exercise any of these rights or have questions, contact us as described in the “How Can You Contact Us About This Notice?” section.

How to Exercise Your Rights

You can exercise your rights by:
- Submitting a data subject access request
- Emailing admin@bernoly.com
- Using the contact details provided at the bottom of the Privacy Notice
To opt out of selling your personal info, targeted advertising, or profiling, you can disable cookies via the Cookie Preference Settings.
Under some U.S. state laws, you can appoint an authorized agent to act on your behalf. The agent must provide proof of valid authorization; otherwise, we may deny the request.

Request Verification

After receiving your request, we’ll verify your identity to confirm you’re the right person.
Verification uses personal info you provide in your request, or we may ask for additional info if needed.
If an authorized agent submits the request, we may ask for additional verification and a signed permission from you.

Appeals

If we decline your request, you may appeal by emailing admin@bernoly.com.
We will reply in writing with the decision and explanation.
If your appeal is denied, you may submit a complaint to your state attorney general.

California “Shine The Light” Law

California residents can request, once a year for free, information on:
- Categories of personal info disclosed to third parties for direct marketing
- Names and addresses of those third parties
Submit your request in writing using the contact details in the “How Can You Contact Us About This Notice?” section.

14. Do We Make Updates to This Notice?

Yes, we update the Privacy Notice as needed to comply with laws.
Updated versions show a new “Revised” date at the top.
If there are material changes, you may be notified by a posted notice or directly.
It’s good to check the notice regularly to stay informed.

15. How Can You Contact Us About This Notice?

You can reach us by mail at:
Bernoly
(address details presumably at the bottom of the full document)

16. How Can You Review, Update, or Delete the Data We Collect From You?

Depending on your location and applicable laws, you may have rights to:
- Access the personal info we collect
- Get details on how it’s processed
- Correct inaccuracies
- Delete your personal info
- Withdraw consent for processing
These rights may have limitations under law.
To exercise them, submit a data subject access request.