One Platform to Orchestrate Every Insurance Workflow

Purpose-built tools for human–AI collaboration that automate, optimize, and govern insurance workflows.

Three Modules

We bridge AI with human expertise by integrating three essential modules into your daily insurance operations.

Experience Flow

Design and run any insurance operation with a no-code, drag-and-drop workflow builder that combines automation, AI, and human collaboration in one system.

Key Capabilities:

  • End-to-end orchestration: Design, run and adapt insurance workflows that combine automation, AI and human collaboration in a unified flow.

  • Insurance-native components: Purpose-built workflow components for claims, underwriting, policy administration, sales and servicing.

  • Governed automation & control: Define rules and safeguards to ensure workflows run safely, consistently and compliantly.

  • Intelligent exception handling: Detects exceptions in real-time and routes complex or high-risk cases automatically to humans.

Analytics Flow

Turn data into decisions. Your analysts track every journey in real time, using these insights to manage risk and improve performance. Success belongs to insurers who act on what their data is telling them.

Key Capabilities:

  • Real time dashboards: Track conversion and find where customers stop.

  • Anomaly detection: Help your team spot suspicious claims or errors automatically.

  • Predictive modelling: Forecast demand, lapse rates, and claim frequency.

Human-AI Collaboration

Create and deploy AI agents that collaborate with your team, fully integrated into your workflows for seamless operations.

Key Capabilities:

  • Human accountability: Keep decision control and human accountability exactly where you want them, with complex or high-risk cases routed to humans.

  • Human-guided AI: AI executes routine work with human guidance, providing consistent and reliable decisions.

  • Configurable AI agents: Build AI agents tailored to your operations, configurable for any task, and able to collaborate with your team.

  • Auditability & compliance: Every AI and human action is tracked, transparent, and fully auditable.

Data Atlas

Automatically collect, organize, and structure all your operational and customer data in real-time, creating a unified, easily accessible view.

Key Capabilities:

  • Unified data collection: Automatically gather data from all workflows, systems, and customer interactions in real-time, into one centralised system.

  • Structured & accessible data: Organize your data into a clean, structured format that’s easy to search, access, and use across your organisation.

  • System integration: Connect seamlessly to your existing tools, ensuring no data is siloed.

  • Analytics ready insights: Make your data immediately accessible for reporting, forecasting, and deeper operational understanding.