Dynamic interactions
Our solution will enable you to interact with your customers using a seamless integration of conversational experience and smart forms that are created specifically for insurance business and deployable in two channels:
WhatsApp & Bernoly Conversational Platform
Bernoly Inflow Management
Build for optimal insurance experience
All channels are managed through our Inflow Management where your staff can triage requests and respond to questions while being assisted with our two AI agents Plato & Dickens.
Bernoly WhatsApp
Built for insurance efficiency
Bernoly Conversational Platform
Built on a familiar platform
Why do insurers need this now?
In the past, insurers relied on completion time as the leading measure for designing insurance experiences for their customers. However, numerous studies shows that conversational platforms provide superior engagement, intuitiveness, and interactivity despite increased completion time compared to online forms. We think the key to am optimal interaction is in the seamless mix of various forms of engagements happening on the customers’ channel of choice.
